Google Requests a Fax of an Online Form?!

Here’s a fun throwback to end the week. Google requested that I send them a fax. Really Google? How about I chisel the information into a clay tablet and send it with a tribute of grain via the next caravan going to Mountain View? Yes, Google really sent me the form below after I closed an old G Suite account.

There are thousands of major Google account maintenance tasks that can be done online with no physical paperwork necessary. With Google Fetch and Render large websites can be reindexed, organizations can open accounts to manage hundreds of email addresses, advertising can be broadcast around the world in an instant, but a $2.64 refund requires the telephonic transmission of scanned printed material through the use of a machine invented in 1843. Wow, there are apparently some gaps in the high tech world of Google.